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COVID-19 Updates and Cancellation Policy

Our Top Priority: Our Guests

For the safety of our guests and team members face coverings are required in all indoor public areas.

The health, safety, and happiness of our loyal guests and team members is our top priority – and we have been working hard to establish increased health and safety practices across our hotel. Our standards include extensive sanitizing measures, frequent cleaning of public spaces, social distancing in all areas of the hotel, contactless food ordering and delivery, and much more. No detail has been left unturned and we can not wait to welcome you back to Philadelphia!

These safety measures also mean that some of our services and amenities may differ from your last Rittenhouse experience or may be currently operating in a limited capacity. Please see our property FAQ page for up to the moment information on which services and amenities are available. 

Ahead of your stay, if you have any questions or concerns please contact us at 215-546-9000. 

Introducing REST ASSURED, our program committed to your health and safety.