How The Rittenhouse Achieved Forbes Travel Guide Five Star Success
Every year, Forbes Travel Guide awards the most luxurious hotels, spas, and restaurants in the world with a Five, Four, or Recommended Rating. The Rittenhouse is honored to announce that we have been named the first and only independent Forbes Travel Guide Five Star hotel recipient in Philadelphia in 2023.
Only 20 percent of all hotels rated attain Five Star success. So what does it take to earn it? We’ve outlined below the ins and outs of the rating system and how The Rittenhouse secured this achievement.
What is Forbes Travel Guide?
Forbes Travel Guide is the only independent, rigorous global rating system for luxury hotels, restaurants, and spas. Their ratings are earned through an inspection process of 900 objective criteria. Inspectors visit properties anonymously, paying their own to ensure they receive the typical guest experience. They stay a minimum of three days and two nights to make their assessment.
What are the Criteria?
From amenities to service, hotels are tested against many rigorous standards. Some of the highlights include:
A Great Night’s Sleep
A key part of a great hotel stay is how well you sleep. It’s the primary reason we book hotels, after all. A Forbes Travel Guide Five Star guest room should have an exceptional mattress, crisp yet soft linens, and perfectly-plumped pillows. Beyond the bedding, inspectors also look for soundproofing efforts, blackout curtains, and any other special touches to help guests sleep soundly.
Find comfort at The Rittenhouse in some of the largest guest rooms and suites in Philadelphia. Each room features a plush pillowtop mattress, duvet, and king-size pillows with foam pillows available on request.
It goes without saying that a bar or lounge at a Forbes Five Star hotel should make a great drink. But the Forbes Travel Guide distinction is learning how the hotel wants you to experience the libation.
At the Library Bar or Bar 210, enjoy an expertly crafted cocktail made with our private-label Maker’s Mark bourbon. The signature blend was created by our beverage team in 2018, then properly aged to add to our spirit collection.
Intuitive Guest Service
Five Star service means knowing what a guest wants without them having to ask. Staff should be not only professional but also thoughtful, anticipating the needs of each and every guest.
Traveling to The Rittenhouse for business? We will shine your shoes overnight and provide to-go coffee and tea in the lobby every morning. Running late for your dinner reservation? Our luxury Jaguar driver service will get you there on time. Need some quiet time while traveling with kids? We’ll bring up some popcorn and offer them a complimentary in-room movie.
Memorable Dining Experience
You know you’ll have a good meal at a Five Star hotel, but will you remember it? Days after, will you still be thinking about a specific dish? For a dining experience you won’t soon forget, our Chef’s Table offers a unique glimpse behind the scenes of the acclaimed Lacroix Restaurant at The Rittenhouse.
Designed for up to six guests, Chef’s Table is a dinner that takes place in the Lacroix kitchen. Guests indulge in a 12-course tasting menu as they chat with our culinary team and sip wine selected by our expert sommelier.
Discover The Rittenhouse, a leader in true luxury hospitality, and plan your stay with one of these special offers.